Our consumer services
OCCPA provides regulatory, protection, and advisory services to ensure fair competition and safeguard consumer interests across Ondo State.
File a complaintServices that protect you in the marketplace
The Ondo State Competition and Consumer Protection Agency delivers services that protect consumers, regulate business practices, and promote transparency.
Consumer complaint resolution
Investigate and resolve disputes fairly.
Market surveillance & inspections
Detect hoarding, price manipulation and unfair trade.
Price regulation & monitoring
Prevent exploitative and illegal pricing.
Product quality & safety
Protect consumers from unsafe and counterfeit goods.
Consumer education
Public awareness on consumer rights.
Business compliance support
Advisory services for ethical business practices.
How to file a complaint
Four simple steps from your report to a resolution.
Submit
Submit your complaint online or at our office.
Review
We review it and make a preliminary assessment.
Investigate
Investigation and mediation between the parties.
Resolve
Resolution or enforcement action.
