Our Consumer Services

OCCPA provides regulatory, protection, and advisory services to ensure fair competition and safeguard consumer interests across Ondo State.

What We Do

The Ondo State Competition and Consumer Protection Agency delivers services that protect consumers, regulate business practices, and promote transparency.

Consumer Complaint Resolution

Investigate and resolve disputes fairly.

Market Surveillance & Inspections

Detect hoarding, price manipulation and unfair trade.

Price Regulation & Monitoring

Prevent exploitative and illegal pricing.

Product Quality & Safety

Protect consumers from unsafe and counterfeit goods.

Consumer Education

Public awareness on consumer rights.

Business Compliance Support

Advisory services for ethical business practices.

How to File a Complaint

Step 1

Submit complaint online or at office.

Step 2

Review and preliminary assessment.

Step 3

Investigation and mediation.

Step 4

Resolution or enforcement action.

Ondo State Competition & Consumer Protection Agency