Complaints

File a Complaint

Your rights matter. Tell us what happened and we will help you seek redress.

Consumer Complaint

Complaint Submission Form

Please give as much detail as you can to help us investigate your case.

Full name *

Email address *

Phone number *

Local Government Area *

Name of business / trader *

Nature of complaint *

Complaint details *

Upload evidence (receipts, photos, etc.)

Optional. Photos, PDF, Word, Excel or MP4, up to 10 MB.

I confirm that the information provided is true and accurate to the best of my knowledge.

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Thank you. Your complaint has been received. Our team will contact you within 48 business hours.